Operations
Operating model
Operations are documented, predictable, and aligned to programme envelopes. Requests, partnerships, allocations, and safeguards are each governed with clear steps.
How requests are handled
Requests follow a structured intake and review path.
- Requests are received through partner referrals and documented intake channels.
- Each request is screened against programme criteria with supporting evidence.
- Decisions are recorded, with rationale and next review dates noted in the case file.
How partnerships work
Partnerships are formalised and reviewed on a cadence.
- Partnerships are formalised through MOUs that outline scope, responsibilities, and reporting cadence.
- Delivery partners provide periodic updates; variance from plan is documented and addressed jointly.
How funds and support are allocated
Allocations align to the programme catalogue; no invented numbers are published here.
- Funds and in-kind support are aligned to board-approved programme envelopes.
- Disbursement pathways and controls are [TBD] pending finance policy confirmation.
Safeguards and privacy approach
Protocols for safeguarding and privacy are acknowledged even where details are [TBD].
- Safeguarding protocols for vulnerable persons are [TBD].
- Data handling and privacy approach are [TBD] pending legal review.
